Transcription
Recordings
Knowledge Base
Knowledge Item
Knowledge Tag
Agent
Call Tool
Integration
Invitation
Billing Customer
Billing Payment Method
import requests
url = "http://localhost:3000/v1/call/{id}"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text){
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"agent_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"status": "dialing",
"type": "inbound",
"contact": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"created_date": "2023-11-07T05:31:56Z",
"identifier": "<string>",
"contact_type": "call"
},
"phone_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"created_date": "2023-11-07T05:31:56Z",
"recording_url": "<string>",
"start_time": "2023-11-07T05:31:56Z",
"end_time": "2023-11-07T05:31:56Z",
"duration": 123,
"end_reason": "<string>"
}Get Call
Retrieve a specific call by ID.
import requests
url = "http://localhost:3000/v1/call/{id}"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text){
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"agent_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"status": "dialing",
"type": "inbound",
"contact": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"created_date": "2023-11-07T05:31:56Z",
"identifier": "<string>",
"contact_type": "call"
},
"phone_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"created_date": "2023-11-07T05:31:56Z",
"recording_url": "<string>",
"start_time": "2023-11-07T05:31:56Z",
"end_time": "2023-11-07T05:31:56Z",
"duration": 123,
"end_reason": "<string>"
}Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Path Parameters
The unique identifier for the call
Response
Successful Response
The unique identifier for the call
The unique identifier for the agent that handled the call
The current status of the call
dialing, in_progress, completed, failed, transferred, no_answer The direction of the phone call
inbound, outbound Details of the contact that initiated or received the call
Mostrar atributos secundarios
Mostrar atributos secundarios
Unique identifier for the caller
The date and time when the callerwas registered for the first time. Notice thatthe caller is created just the first time they call.
The identifier of the caller. This is the phone number of the caller if it's a phone call contact or the browser identifier if it's a web contact.
The type of contact.
call, web The ID of the phone that was used to make or receive the call
The date and time when the call was created
The call recording URL.
The start time of the call
The end time of the call, if ended
The call duration in seconds. null if the call has not ended
The reason for call termination, if the call has ended